6 - Maintenance

Maintain the Plan


 The previous session talked about the action stage. In this final session, Jeff will talk about the final two stages: maintenance and relapse. Listen as he begins by addressing the maintenance stage. 



In the maintenance stage, one of the main goals of the leader is to reduce and prevent relapse. You can help them tweak their plan, manage their skills, and focus on their goal. Jeff suggested score boarding as a way to keep values in focus at all times. 

What has been the most helpful tool or habit you’ve used to work towards a goal? How was that tool or habit helpful?
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In what ways have you kept your goals at the forefront of your mind? What proved to be most beneficial in keeping your mind on track?
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Have you ever used the score boarding method—where you visually or physically remind yourself of your goal—in pursuing growth? If so, did it help? Why or why not? If not, would you consider trying it in the future? Why or why not?
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Jeff said that when relapse happens, leaders should point the person back to the contemplation stage—to the “why” behind their choice to change. Why do you think the “why” is so important for people to understand in meeting a goal? How has knowing the “why” helped you meet your goals?
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How could you encourage someone in the maintenance stage this week?
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The maintenance stage is the final stretch. It requires diligence. As a leader, continue to point those in the maintenance stage back to their values. Remind them why they are pursuing change. When relapse happens, be quick to react with understanding and support. 

 
Mange Relapse


While the maintenance stage is fun and exciting, leaders also have to deal with relapse. Listen as Jeff give practical advice to leaders helping those undergoing relapse.  



Jeff talked about why he gets excited when someone goes through relapse—he gets excited because it proves the person is in the game. He says relapse is all about learning. Leaders have the opportunity to mediate failure and communicate grace. 

How do you feel when someone you’re leading relapses into an old behavior? Why?
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What is your attitude towards failure? Do you see it as an opportunity to learn or a stopping point? Why?
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Jeff said the leader gets to be the voice of grace when those they lead fail. How does his statement impact you? Have you ever thought of yourself as an agent of grace? Why or why not?
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Jeff used the example of trying to help someone to be more assertive to illustrate how to help someone through relapse. He urged leaders to point out their error and provide and opportunity to try again. 

If you were the leader in the situation Jeff described, how would you react? How closely does your reaction match how Jeff said to respond?
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If you were the person learning to be assertive, how would you want your leader to respond? How could you lead in that way with your employees?
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In what ways can you build up someone who has relapsed this week?
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What insights did you gain from this course? How could you implement them at work?
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 The key to helping someone change is to know the stages well. Know when to act and speak, and know when to remain silent and listen. Some stages require more hands-on work on the part of the leader, while others are more relaxed. As you lead your organization, keep Jeff’s stages of growth in mind and apply them in your own life as well.