Hold Each Other Accountable

Free to Correct

It can be embarrassing to have a boss correct you. But it can be even more embarrassing if your coworkers knew you needed to be corrected and remained silent. Sometimes it’s better for coworkers to hold each other accountable. Business and leadership expert Patrick Lencioni explains how accountability plays a critical role in the wellbeing of an organization.

Patrick Lencioni is the Founder and CEO of The Table Group. He speaks and writes about leadership and organizational health and consults to CEOs and their teams. Patrick is the author of 10 best-selling books including The Advantage: Why Organizational Health Trumps Everything Else in Business.  

Accountability doesn’t come naturally to most teams. It often falls to the leader to teach team members how to give each other critical feedback. Though confrontation can be uncomfortable, it benefits the team in the long run. 

Would you say accountability is the norm in your organization? Why or why not?
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Do you think people in your company feel comfortable confronting each other? Why?
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When have you had to confront an employee on their performance? How did you word your feedback? How did he or she handle it?
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In what ways have you experienced the negative consequences of poor accountability in the workplace? How did it affect you and your coworkers?
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How is your company thriving when it comes to accountability? Where do you see room for improvement?
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How could you increase accountability in your organization? What steps could you take to teach those you work with the value of accountability?
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Accountability can be awkward, and most shy away from correcting a teammate. Create an environment that invites criticism, but doesn’t tear down employees. Teach the people in your workplace to love their coworkers well by telling the truth, even when it feels uncomfortable. 

To find out more about The Table Group, click here

You can find more teaching from Patrick Lencioni in the course Be a Curator of Corporate Culture.